Shipping Policy

Delivery Timeframes
Our estimated delivery time for orders across the United States ranges from 7 to 30 business days after payment confirmation. This timeframe depends primarily on the efficiency of the shipping carriers and the processing times of customs, when applicable.

Order Tracking
Tracking numbers are provided within 3 to 7 business days after the order is confirmed. These allow you to monitor the progress of your delivery online.

Refund Policy
In the rare event that your order is lost or exceeds the 30-business-day delivery timeframe, we will issue a full refund for your purchase.

Handling Delays
If your delivery exceeds the maximum estimated time, we recommend contacting the shipping carrier directly to verify the status of your package. If the carrier has no record of your shipment, please reach out to us, and we will investigate the issue with our suppliers. Once a logistics problem is confirmed, we will proceed with a full refund.

Successful Delivery and Failed Attempts
To ensure successful delivery, please provide accurate and complete address information. After three failed delivery attempts, your package may be held at the nearest carrier facility for pick-up. If the package is not collected within the carrier's specified timeframe, additional storage fees may apply, depending on the item's weight and size.